PRIVACY POLICY
Web Site Terms and Conditions of Use
OVERVIEW
Last updated: [Date]
Who We Are
This website is operated by Fasting for Women, a subsidiary of Equilibrium Wellbeing Ltd (“we”, “us”, or “our”). Our registered office is at 86 Kirkgate, Silsden, BD20 0PA, United Kingdom.
For data protection purposes, Equilibrium Wellbeing Ltd is the data controller.
Contact Details:
- Email: info@fastingforwomen.co.uk
- Address: 86 Kirkgate, Silsden, BD20 0PA, United Kingdom
What Personal Data We Collect and Why
Information You Give Us
We collect information when you:
- Create an account or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us via email, phone, or contact forms
- Participate in our challenges, programmes, or coaching services
- Leave reviews or testimonials
- Engage with us on social media
Personal data we may collect includes:
- Name and contact details (email, phone, address)
- Payment information (processed securely by our payment providers)
- Dietary preferences and health information (for coaching services)
- Communication records
- Marketing preferences
Legal basis: Contract performance, legitimate interests, and consent (where applicable)
Information We Collect Automatically
When you visit our website, we automatically collect:
- IP address and browser information
- Pages visited and time spent on our site
- How you found our website
- Device and location information (where permitted)
Legal basis: Legitimate interests for website functionality and improvement
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyse website performance
- Provide personalised content
- Enable social media features
- Track marketing campaign effectiveness
You can control cookies through your browser settings. For detailed information, see our Cookie Policy.
How We Use Your Personal Data
We use your information to:
- Provide our products and services
- Process payments and deliver orders
- Send important service communications
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure website security
Marketing Communications
We’ll only send you marketing emails if you’ve given us permission. You can:
- Unsubscribe at any time using the link in our emails
- Update your preferences by contacting us
- Withdraw consent without affecting other services
Sharing Your Information
We may share your data with:
Service Providers
- Payment processors (Stripe, PayPal)
- Email marketing platforms (e.g., Mailchimp, ConvertKit)
- Website hosting and analytics providers
- Delivery and logistics companies
- Customer support tools
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or illegal activities
- Protect personal safety
Business Transfers
If we’re acquired or merge with another company, your data may be transferred as part of that transaction.
International Transfers
Some of our service providers are located outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Certification schemes
Data Retention
We keep your personal data only as long as necessary:
- Customer accounts: Until account deletion or 7 years after last activity
- Purchase records: 7 years for tax and accounting purposes
- Marketing data: Until you unsubscribe or withdraw consent
- Website analytics: 26 months
- CCTV (if applicable): 30 days
Your Rights
Under UK data protection law, you have the right to:
Access Your Data
Request a copy of the personal data we hold about you.
Rectification
Correct inaccurate or incomplete personal data.
Erasure (“Right to be Forgotten”)
Request deletion of your personal data in certain circumstances.
Restrict Processing
Limit how we use your data in specific situations.
Data Portability
Receive your data in a machine-readable format.
Object
Object to processing based on legitimate interests or for marketing purposes.
Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, contact us at info@fastingforwomen.co.uk
Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and staff training
- Secure data storage and backup procedures
However, no internet transmission is completely secure. We cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under 16. We don’t knowingly collect personal data from children under 16. If you’re a parent and believe your child has provided us with personal data, please contact us.
Third-Party Links
Our website may contain links to third-party websites. We’re not responsible for their privacy practices. Please review their privacy policies before providing any information.
Social Media Integration
If you interact with us through social media, the platform’s privacy policy also applies. We may use social media plugins that could share information with the platform.
Changes to This Policy
We may update this privacy policy periodically. We’ll notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications (for material changes)
- The “last updated” date at the top of this policy
Contact Us and Complaints
Data Protection Queries: Email: info@fastingforwomen.co.uk Address: 86 Kirkgate, Silsden, BD20 0PA, United Kingdom
Complaints: If you’re unhappy with how we’ve handled your personal data, you can complain to the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
Types of Cookies We Use
Essential Cookies (Cannot be disabled)
- Session management
- Security features
- Basic website functionality
Performance Cookies
- Google Analytics (anonymised)
- Website performance monitoring
- Error tracking
Marketing Cookies (With your consent)
- Facebook Pixel
- Google Ads tracking
- Email marketing tracking
Preference Cookies
- Language settings
- Display preferences
- Accessibility features
Managing Cookies
You can control cookies through:
- Browser settings: Most browsers allow you to refuse cookies
- Our cookie banner: Manage preferences when you first visit
- Opt-out tools: Use platform-specific opt-out options
Note: Disabling certain cookies may affect website functionality.
Third-Party Cookies
We use services that may set their own cookies:
- Google Analytics
- YouTube (embedded videos)
- Social media platforms
Refer to their privacy policies for more information about their cookies.
This privacy policy complies with UK GDPR and Data Protection Act 2018 requirements. these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.